Policies & Procedures

01

Fair

Practice Code

02

KYC

& AML Policy

03

Interest

Rate Policy

04

Refund

& Cancellation Policy

05

Terms

& Conditions Policy

Frequently Asked Questions:

Vallabhi Capital Private Limited is a Non-Banking Financial Company (NBFC) registered with the Reserve Bank of India(RBI). The company is committed to bridging the credit gap for India’s underserved and unbanked segments—particularly Micro, Small and Medium Enterprises (MSMEs), mid-sized corporates, and self-employed individuals.

Driven by a vision of inclusive growth, Vallabhi Capital delivers secured lending solutions that are both accessible and sustainable. By leveraging asset-backed instruments such as loans against property, housing finance, equipment funding, and structured credit facilities, the company empowers businesses and entrepreneurs to unlock capital, accelerate growth, and build long-term financial resilience.

Our mission is to bridge India’s significant MSME credit gap—estimated at over ₹25 lakh crore—by delivering accessible, responsible, and technology-driven financing solutions. We are focused on empowering businesses in Tier 2, Tier 3, and semi-urban markets, enabling them to access timely credit and unlock sustainable growth.

Vallabhi Capital operates a distinctive “phygital” (physical + digital) model that seamlessly integrates advanced technology with a strong on-ground presence:

  • Fully digital loan origination, underwriting, servicing, and collections
  • AI-driven credit assessment and intelligent risk analytics
  • Intuitive customer interfaces with seamless third-party integrations
  • A robust physical branch network that builds trust and delivers personalized service in underpenetrated markets

This integrated approach enables faster turnaround times, improved operational efficiency, enhanced risk management, and deeper market reach compared to purely digital or traditional lending models.

We maintain the highest standards of governance and compliance through:

  • Ensures robust corporate governance, regulatory compliance, and data security through strict adherence to RBI guidelines for NBFCs, including IT and cybersecurity norms.
  • Full compliance with the Digital Personal Data Protection (DPDP) Act.
  • SSL-certified platforms with 256-bit encryption and secure cloud infrastructure.
  • Regular penetration testing, vulnerability assessments, and disaster recovery protocols.
  • Dedicated compliance officer, in-house legal counsel, and an advisory board with deep regulatory expertise.
  • Frequent internal and statutory audits.

Vallabhi Capital is founded and led by a highly experienced team with decades of collective expertise in financial services, credit underwriting, risk management, technology, and governance. The leadership is complemented by a strong advisory board comprising specialists in banking, regulation, technology, and sustainable finance. Our young and dynamic operational team brings energy, domain expertise, and customer-centric execution to every market we serve.

Risk management is embedded at every level of our operations:

  • Credit Risk: Predominantly secured lending backed by tangible collateral; rigorous field verification, independent valuations, cash-flow-based underwriting, and credit bureau checks.
  • Regulatory & Compliance Risk: Full RBI compliance supported by dedicated resources and experienced oversight.
  • Technology & Cybersecurity Risk: Redundant, encrypted, cloud-native systems with regular testing and RBI-aligned IT governance.
  • Market & Competition Risk: Focus on underserved Tier 2/3 locations and differentiated products (e.g., green loans, Apna Ghar home loans, equipment finance).
  • Operational Risk: Centralized Loan Origination and Management Systems (LOS/LMS), standardized processes, continuous training, and real-time performance dashboards.

ESG is integral to our business model:

  • Environmental: Dedicated “Green Loan” products for renewable energy projects and sustainable assets
  • Social: Driving financial inclusion for micro-entrepreneurs, women borrowers, and the informal sector
  • Governance: Transparent operations, independent oversight, ethical practices, and strict regulatory compliance

By extending accessible and affordable collateral-backed credit to MSMEs and self-employed individuals in underbanked regions, we empower local entrepreneurs, support job creation, and drive grassroots economic growth—directly contributing to addressing one of India’s most critical development challenges.